Contact support as soon as you notice the mistake, ideally before the gift is sent or used. Include your order number and the correct recipient details.
Qboon will try to correct an unredeemed card where technically and operationally possible. Changes are not guaranteed, and a card cannot be recalled once redeemed. A correction request does not automatically entitle you to a refund.
Contact info@qboon.net, Sunday–Thursday, 10:00–17:00.