Check your order status and the transaction with your bank before trying to pay again. A payment error alone does not establish whether a charge has settled.
Open Account → Orders and check for a paid order. Ask your bank whether the transaction is pending or settled. If a settled charge remains for a failed payment, contact support with your order reference and transaction date so it can be investigated.
If the same order was charged twice, Qboon refunds the verified duplicate charge. Do not retry payment repeatedly while the result is unclear.
Contact info@qboon.net, Sunday–Thursday, 10:00–17:00.