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How do I contact Qboon support?

Email info@qboon.net for help with an order, gift card, business order or partner account. Support hours are Sunday–Thursday, 10:00–17:00.

Include a short description of the problem and the details that help identify it:

  • Your account email and order number, if it concerns an order.
  • The brand, branch or website, approximate time and error message for a card-use problem.
  • Your company name and order reference for a business or partner enquiry.

You may attach a screenshot of the error, with sensitive details hidden. Do not send full gift card codes, PINs, sign-in codes or API keys.

Contact info@qboon.net, Sunday–Thursday, 10:00–17:00.

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